Frequently Asked Questions
Clear answers to help you book with confidence. If you don’t see your question below, reach out anytime—we’re here for you!
All Your Questions Answered
Is DirectDoc Connect a medical service provider?
No, we are an independent facilitator. We connect patients directly with healthcare providers, ensuring no commission or hidden fees.
How do I know the doctor is qualified?
All listed professionals are verified through regulatory bodies and certifications. We regularly update our listings for your peace of mind.
Are my details kept confidential?
Absolutely. We commit to strict data privacy policies. Only the selected medical provider will access your contact or booking info.
Are there any extra fees for booking?
No. Booking is free of charge. Medical fees are paid directly to the provider, with no extra cost from our service.
Can I cancel or change my appointment?
Yes, adjustments can be made in accordance with the doctor's cancellation policy, typically sent in your appointment confirmation.