Privacy Policy

At DirectDoc Connect, we are committed to safeguarding your personal information with the highest standards of security and transparency. This policy outlines our practices regarding the collection, use, disclosure, and protection of your data when using our online platform.

What Information We Collect

• Basic contact details provided voluntarily for booking or support (name, email, phone)
• Usage and device information collected for platform optimization and security
• Cookies—see our Cookies Policy for details

How We Use Your Data

• To connect you with healthcare providers you've selected
• To enhance your experience and ensure security
• To respond to queries or user support requests

Sharing of Data

We do not sell, rent, or share your personal information with third parties for marketing. Data is shared only with your chosen provider to fulfill your booking.

Your Choices & Rights

• Request access, correction, or deletion of your data by contacting [email protected]
• You may opt out of certain cookies—see our Cookies Policy

Retention & Security

We retain only essential data for as long as necessary and use robust measures, including encryption and secure servers, to protect your information.

Policy Updates

Occasionally, we may update our Privacy Policy. All changes are communicated on our website and take effect immediately upon posting.